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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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Great service, only place with the parts I needed, postage was a bit high but delivery was prompt and communication was excellent ... ...John Birkett
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First time i have used my tub,very happy.I was kept informed of order statues,order arrive in good time.Very good service... ...aci worldwide EMEA ltd
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Easy to order on line. Best price for the tap filters I bought. Excellent communications throughout the transactions and prompt free delivery. very happy... ...Richard Bond
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Good customer service. Prompt delivery.... ...Peter Clothier
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Straightforward, effective service. Prompt response to a minor payment issue. Reasonable prices. Thank you.... ...Steve Edmondson
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Thanks. That sums it up really. Great product, great price, great customer service, kept me informed at all times. Quick delivery with no issues. Told when the delivery would be, called beforehand spot on.
Trust them they know what they are doing.... ...Philip Grant
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Good communication,quick delivery and good value, just the service we are all looking for... ...Terence Falcus
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Good communication and very quick delivery. Will definitely order again.... ...Chris Shepherd
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Very Good, all parts ordered received in good condition and when promised
With thanks
Colin Barnes... ...Colin Barnes
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