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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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the two thermocouples arrived quickly and safely...
...richard henderson
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Excellent service, well done. Part arrived as promised in 2 days. ...
...Geoff Tyler
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Good price and excellent service ...
...Dougie Skinner
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Great prices and excellent delivery service, will use My Tub again...
...Sandra Coxell
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Excellent service my goods arrived in quick time,friendly contacts i would recommend....
...michael bull
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Item arrived on due date. Thanks...
...jeannie gailey
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Dear Sir or Madam
My experiences have been very bad as this is the first time I have dealt with your company and I had to wait 17 days for a few fittings to be delivered.. 1 fitting arrived after about 10 days and the others were " lost in transit "
I dealt with a lady called Christine who was very pleasant and helpful but the lost in transit business didnt wash with me as Ive been in business for over 20 yrs !!
It will be hard for me to deal with your company again Im sorry to say but I wish you all the best for the future..
Regards,, Steve Wiskin.....
...Steve Wiskin Plumbing
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First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
Ken Scott...
...W. K. Scott
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Very pleased with service and product, thank you...
...alexandra richardson
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more reviews... |
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