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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Super efficient from start to finish, arrived before expected date, top service...
...Steven Dorans - Total Property Care
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Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date....
...Ms Helen G. Hughes
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MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub!...
...John Cruickshank
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Fantastic service from start to finish. Very helpful staff. Highly recommended. ...
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Good price,sevice,delivery and communication.Says it all thanks....
...W S ROBERTS
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Very easy to order, fast delivery and very clear information throughout....
...nationwide platforms
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Top-notch people very very helpful...
...Constantin - VIESSMANN engineer limited
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Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...
...Peter Keen
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!...
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