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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom... ...Roger Daley
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Great Service, very clear paperwork, and it even arrived a day earlier.
Well done My Tube Ltd and UPS
Ian Beetison ... ...Ian Beetison
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Item arrived promptly, is just as described. An excellent service all round. I particularly like the fact that you ask for feedback. So many companies are not interested once they have sent the goods.... ...Mrs Jane Shaw - Mr
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Very good company keeping me updated although delivery took longer than expected I have now received my order.... ...Mrs Marian Simmonds
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I searched everywhere for 4 replacement radiants for our gas fire of many years. I eventually found your site with the result they were delivered on time, very well packed and brand new radiants to boot.
Christine kept me informed of progress which helped enormously.
Thank you so very much indeed.... ...Mike Diamond
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Excellent service and delivered on time thank you very much my tub wont hesitate in recommending you... ...A GEORGIOU - burngas
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We have found your company great to deal with , the ladies in sales have been brilliant.... ...Cornwall Wetrooms
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Received order as described on date given by a friendly man in a van!... ...Maria Spicer
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Excellent and speedy service. ... ...Delia Gaze
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thanks for getting the order to me. Odering was easy, updates were informative and delivery dates met
good experience... ...Jeff Jones
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more reviews... |
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