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Easy to use website, good prices, swift delivery. Would happily use again....
...Paul Day
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Processing of order very good , however still awaiting goods...
...Alun bassett Jones
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Excellent service will recomend thanks ...
...Joao Lopes
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...
...Peter Keen
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Very good service from My Tub Ltd.
Good website also and products were delivered the day you estimated.
Many thanks.
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...David Duncan
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Very helpful customer service when I messed up on the transaction....
...David Simpson
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Good,efficient,prompt service. Thank,s. ...
...Wayne Lewis Gas Services Ltd
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Easy to order. Quick delivery and good communications. Excellent service and very pleased with order. Thank you....
...Anna Evans
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