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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
... ...Peter Holloway
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Excellent value for money compared to other sites, would not hesitate to use your company again... ...Sandra Coxell
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Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day.... ...Matthew Lewis
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I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented.... ...Mark Reid
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Product item we were looking for at a price 2nd to non found else where, updates and service both great.... ...Carillion LGS Dave Evans
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Excellent service. Highly recommended. Thank you... ...Jason Webb
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Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price.... ...matthew east
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V pleased with service received. Will use again.... ...Thomas Plastering and General Builders
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spent over 4 hours on tinternet trying to find an obsolete boiler part and "MY TUB" came up with the goods at a reasonable price and kept me informed throughout regarding the order process
many thanks - ian... ...ian inglis
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Excellent service, good communication, quickly located a part that everyone else said was obsolete.... ...Piers Goodman
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more reviews... |
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