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Very efficient service, helpful pre-order advice, my order arrived on time and the goods were excellent quality. Thank you.... ...Emma Bowman
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Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service.... ...John R Thomas
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Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time.... ...Jackie Wright - John Thompson
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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Very good service, was kept informed by email on delivery date.
Very satisfied with the sink. Would use again. Thank you... ...wayne botley
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No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
Many thanks
George Swift... ...George Swift
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The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good.... ...Andrew Smith
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Fast delivery by DPD. Coals were as described and an exact replacement for the old ones.... ...David McCombe - Mr
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Brilliant service from mytub, easy to order online and delivery was very quick.... ...Dot Ashcroft
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Hi
Just a quick note to let you know I have today placed the order, with special delivery instructions.
Excellent, easy to use web site !
Many thanks for your patience and help.
Regards... ...Graham Buttery
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