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The service and communication was absolutely top notch. Very helpful staff and would definately use again.... ...M A Khan
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Good price & quality, but delivery quite slow.... ...Timothy Salter
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The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place... ...Andre Botherway
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very good service went out of the way to source parts from across the country.
delivered quickly - I would have no hesitation to use my tub again.... ...Paul Rogers - Mr
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Super experience... ...Ran Hergotch
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Excellent service.... ...Michael Bradley
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Picked the item up today. Just what I ordered. A fine delivery process.... ...George Fowle
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9... ...Mark Bradley
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My Tub immediately resolved my problem and supplied the correct item very promptly.... ...Steve Rendi
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You gave extremely helpful and patient advice and moved to fill the order as soon as possible. many thanks... ...Thomas Guy Evans
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more reviews... |
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