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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again....
...Martin Lee
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Excellent, good communication, received in good time & the item is as per the order. Thanks....
...David Cook
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Excellent product and service. Very good price and fast delivery....
...Andrew Weedon
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Very good service and speedy delivery and well price,good comunication all round, wil use again in near future
thanks to my tub....
...claude lehuede
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Great fast service delivery driver was very polite rang me about half hour before he delivered I was able to tell although I was not there my mother was but she is a bit nervy due to her dementia and put the package in dinning room for her, our also spoke to the driver and said how polite he was...
...BRETT SEXTON
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Order was recieved on time, as per specification and in excellent condition! Well done!...
...A Prokopchuk
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Super fast delivery and great price very pleased got me out off a problem...
...mr m c wills
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Thanks - delivered earlier than expected - unfortunately I think I caught the front top china on door latch and its marked it - still should be ok if I keep the lid down, Thanks Krish...
...Mr K Advani
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Great service-prompt delivery. Thank you...
...mr r lawrence
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more reviews... |
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