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Very efficent service . Because of the fragility of the goods we had to collect them but the delivery charge was refunded very promptly...
...MRS S PILLING
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Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service....
...Beverly Horn
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Actually cheaper than Ebay! , always had a good experience. When I am looking for parts I always check Mytub first....
...David Roberts
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Thank you for your excellent and speedy service. Replacing defective items
was also no problem, and they were supplied just as quick as the originals.
Laurie was outstanding in dealing with my queries. THANK YOU....
...Peter Mellor
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Fantastic! Made my order at 4.30pm and picked it up by 9.30am the next day. really pleased with order and service received. Thank you!...
...H Dhesi
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Order received as advised, on time - staff very helpful - site easy to navigate. Many thanks for an excellent and good value service....
...Gavin KingSmith
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks....
...ROBERT
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Fast and efficient - items arrived even sooner than expected! Thanks....
...Mr.J.Knight
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Efficient service, thank you...
...Christine Downing
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