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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Thanks for great service from Christine who kept us informed. Swift delivery service from UPS and quality parts & price....
...d collison
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I ordered from Finland on 30.12 and had it delivered to my door on 22.1. The shipment was 49 GBP. It was still cheaper then local price here, and I must say that customer support was most helpful within their possibilities.
MyTub, get your international shipment deals better, you have great offer and great staff there, but I cannot recommend anyone from overseas to shop here....
...Zeljko Milojkovic
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Hi, I would just like to say the help and service I received processing my order was fantastic,so very efficient and polite.Thank you very much....
...Roy King - na
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V-good Service parts as described exelent delivery next day at no extra cost
Regards Martin elliott...
...elliott electrical services
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Order finally got to me. I was kept up to date on the progress but for too long to wait for parts that are advertised at 35 days. ...
...PTJ renewables ltd
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good communications, very helpfull
would use again.
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...duncan black
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excellent service, kept me well informed throughout. Product exactly what I required for the job. Would use My Tub again. Thanks You.
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...Martin Fagan
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Shower part arrived on the day My Tub quoted, works fine, good to have hot water again....
...Nick Cumming
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Many thanks for my bathroom accessories, very good quality, I am very pleased with them. Also many thanks for the prompt delivery.
Mary Devereux...
...mary b devereux
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