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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.... ...Trevor Peach
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Thank you for the speedy delivery of exactly what i wanted, I ordered it online on Sunday and by Wednesday it was successfully installed - Great service... ...Mrs Debra Petty
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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
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Jim McCarron
Plant manager ... ...Jim McCarron - Nichol McKay Ltd
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Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again.... ...Mr. M. Hedger
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Hi Jeannette,
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
Regards
... ...Dave Curtis
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Thank you, the smoke alram was delivered to my Aunt on Friday as promised. Unfortunately I was going to get in touch because the alarm is faulty. My Aunt has had one of these alarms for 11 years and this is the first time she has had to replace it so she is well used to how they work. She followed the instructions but now the alarm wont stop bleeping and she has had to put it into a cupboard for some peace! Of course she cant return it by post while its bleeping for secutiry reasons! I would welcome your advice.... ...Susan Campey
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I have to say the service and fast delivery of the parts I ordered are very impressive. I will definately us MyTub again and will recommend them to all my colleagues... ...harveyheating
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Thanks for everything. The service and updates were excellent as was the price and the product was delivered exactly at the time promised.
Well done.... ...Anthony Fineberg
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Very pleased with service - good price and goods delivered on date given. Will be happy to use again in future.... ...John Carnall
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Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend.... ...Katie Jeswani
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