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No problem with My Tub.
Made a mistake and I ordered wrong WC pan but situation was handled without fuss and can you thank Rachel on your team who sorted it.
Regards
Martyn G....
...Martyn Grigg
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The delivery arrived eventually although there were some delays caused by a lack of stock and I was somewhat suprised to get a call on the delivery day from The Plumb Centre asking when I would be in to accept the delivery, I assumed that this item would be delivered by post. The delivery was made a couple of days later and once I had retrieved it from the bottom of our recycling bin I was eventually in a position to fit it.
the fitting of the new hinge to the existing toilet set was complicated somewhat by both the new brackets and the screws being of different sizes to the originals. Due to this I ended up having to use both the existing hinge brackets and the existing screws which annoyed my slightly as I ended up throwing away brand new items that I had just bought. The modificati...
...Chris Jarman
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All at Mytub - thanks for your excellent communications during the order progress. I have now installed the sink. ...
...Steven Broad
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Goods delivered, in good order, on date that had been stated. Excellent customer service and great prices. Highly recommended!...
...Veronica Launn
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Fantastic support for a faulty showerhead. Delighted. ...
...Gerard Fradley
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I received the replacement sink unit as described and have now fitted it without any issues. Despite a delay in delivering the unit, communication regarding dispatch and delivery was great....
...Michael Jocelyn
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I ordered the product I needed on Tuesday and it arrived on Wednesday. What fantastic service - thank you!...
...Caroline Green
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Excellent Service - Excellent communication. Very helpful staff who responded to all my queries satisfactorily and promptly despatched the order for me after I had placed it online. Most impressive customer service - well done. Also found my tub to have the best price for my part. :...
...Milan Vadera
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good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere....
...Lee Headington
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you....
...Emma West
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