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Excellent service, delivered on time. One of the items was damaged. But response was quick and efficient and a replacement was sent and delivered the next day. ...
...J SHEPHERD
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Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub....
...David Collins
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Im very pleased with the fire, which was bought as a new home gift for my son and his fiancee. The Mytub team kept me well informed about the delivery of the fire and it arrived exactly when they said it would. I would use Mytub again.
Thank you....
...Mrs Lisa Lewis
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Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again...
...Ray Le Goubin
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After some delay in delivery due to being in lockdown and NHS requiring urgency on their washroom needs ,I was eventually given an acceptable date which got delivered as promised , so I am pleased with that . The product a washbasin tap was as requested and looks good . Yes I would deal with the company again as they keep you up to date with delivery progress....
...Trevor Gallier
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Excellent service throughout with good communication re delivery. Correct product delivered promptly within two days of order. ...
...David Standing
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Everyone I dealt with was extremely helpful and efficient. Steve Marshall particularly. I had been let down by another company so I tried myTub. The bath I wanted was out of stock at the manufacturer but Steve suggested a replacement. I placed my order on Thursday. I needed the bath by the Monday and it turned up the next day, Friday!! Admittedly the bath suggested was quite a bit more expensive but time was of the essence. Thank you again for such good service. ...
...John Trafford-Owen
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I was impressed with the service offerred. ...
...Mallinath Chakraborty
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Excellent service all round, very helpful on the phone in sorting out the order....
...EDWARD
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Brilliant and helpful customer service, kept informed all the way through the ordering, delivery and dispatch process. item arrived on the due date and has now been fitted and christened!!! Thank you so much....
...mrs brenda brett
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