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Order arrived within stated time - Good service!... ...Dave Sanders - Dartington Crystal Torrington Ltd
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Very happy with the prompt service.... ...JEREMY TONKIN - RWC
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Great service, good price, very pleased with FLAMONIK RAPTURE fire.... ...Alan Whitlock
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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The online system was easy to use and the order came within 2 days - great service 😁... ...J M Whittam
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many thanks for a super service, Happy Christmas and busy new year.
Kind Regards
Colin Mote... ...colin mote
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order.... ...Gordon Fullerton
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Very pleased with your service. The radiant for my gas fire fits perfectly, arrived on time, well packed, all went smoothly - thank you! ... ...Julia Vellacott
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Goods received as ordered and as per estimated delivery date. Thank you.... ...Adrian Porter ta
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Despite ordering a part immediately prior to a Bank holiday weekend not usually a good idea it arrived in double quick time and I was kept informed by E mail at each stage of the process. Couldnt ask for more. Well done... ...Paul Nash
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