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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we... ...Mr. Anthony Hopkins
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Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience.... ...Adrian Cruceru
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Prompt service online and with delivery since we needed this replacement asap. Many thanks. ... ...Mrs
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excellent service. website was easy to use, part was delivered very quickly I will definitely use this company again... ...James Reynolds -
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Exactly what was required, on time and reasonably priced.... ...John McDonald
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Youve done it again guys! Sourced obsolete parts in 24hrs, great communication, Google searching for these parts is now a thing of the past! BRILLIANT!... ...Brooms Park Ltd
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Many thanks for all your help in securing the special bath needed. Your price was by far the cheapest, but above all the advise and service was first class Steve callbacks and updates was a level of customer service I had forgotten existed. I would be happy to recommend My Tub to anyone.
thank you again... ...terry fox
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thanks again the bath turned up when you said and was in good condition. All fitted ok. Will use again thanks james... ...jac construction
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Excellent service. Items were well packed and arrived when indicated.... ...Brian Jones
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Looks good, arrived when you said. Thanks... ...Terry
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more reviews... |
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