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The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham...
...Graham Riley
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excellent all round!...
...Stephen Rapicano
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Very good service
Good Product
Also very good customer services,
Thank you
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...Praful Ratanshi
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As described, good price, quick delivery, thank you
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...BH
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Quick delivery, Excellent quality. Would use again....
...Polly Ryan
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Order was delivered as arranged, pleased with the goods. Very good service. Will be ordering another item again soon!...
...George Robinson
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great service ,kept informed about delivery would use again...
...ALAN M KIRTLEY
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
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...Haydn Stanley
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Excellent seller, no problems with sale or delivery,would recommend them...
...James Minty
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more reviews... |
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