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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
... ...Frank Conway
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Excellent service, thank you, will use again.... ...Grace Sturman - Country Cast Baths Limited
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items received with in 2 days brilliant service!
... ...david higgs
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub... ...ELCCH
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Great service at reasonable price. ... ...Colin Mendelowitz - CJMPM Limited
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Excellent price, excellent service. Would highly recommend.... ...David Richardson - Fenwick Ltd
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its all OK.
Thank You... ...Olaf Cornehlsen
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Very Good, all parts ordered received in good condition and when promised
With thanks
Colin Barnes... ...Colin Barnes
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Perfect service. Well packed and arrived promptly. Thanks... ...Chris Sinden
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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.... ...DIANE PARSONS
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more reviews... |
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