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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub....
...Arnie Burrows
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Excellent prompt service and very good communication.
Would recommend....
...Chris Willis - Chris Willis Contract Services
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Service could not have been better well done...
...K briault
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Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again. ...
...charles coulson - Charles Coulson
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Many thanks for great service. Other suppliers quoted 5 to 7 days delivery for the gas valve, MyTub had the part delivery in 24 hours. Christine was an absolute star in facilitating the parts supply. So glad I found you on-line...
...Paul
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great service...
...ksk plg
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Thanks very much.. Please mark the order as complete. Should I order another cartridge when I can get the delivery...
...Brij Agarwal
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Great and prompt service thank you....
...steve Ransome
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Order arrived quickly and was perfect for my purposes. Thanks. ...
...Nigel Bryant
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I had a really tricky part to order, after speaking to many suppliers including the part manufacturer My Tub were the only people to provide any useful help. I not only got the part I needed, I was kept up to date regularly about the order by phone and email. the service couldnt have been better. I will certainly use you again and recommend you to others. Thanks...
...Jo Behari
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