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Very good service and a great price on a difficult to source product...
...Mark Pountney
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Delivered bang on time!...
...Tim Francis
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Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks....
...Ian Rae
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First class service from Laurie online chat help who sourced the product I wanted quickly and efficiently. It arrived within a few days. It was exactly as described and excellent quality. Many thanks, Laurie....
...Diana Dalton
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Good service. Product arrived before time, which I requested. This in turn allowed us to complete the job on time. Thank you....
...Westcountry Maintenance Services Ltd
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Could not fault the service!...
...Richard CastleSmith
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very happy with product that arrived on time...
...Foxhaven Design Ltd
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Ordered on Tuesday, arrived on Thursday morning. Very pleased with prompt delivery....
...Carolyn Baribeault
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The staff were very helpful and helped me to source the part needed and it was delivered when they informed of the date. I am extremely pleased with the service and would use them again and recommend them to others...
...Selby District AVS
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