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Very easy transaction , part delivered on time...
...EXELDENT
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
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...Dr Michael Devine
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Great products and quick delivery. Very very helpful staff. Recommed Highly. ...
...Dylan Hall - DCR International
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Good service especially the way things are just now thanks...
...David stevens
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I would recommend My Tub as they are very competitive and I had no problems with my order....
...fiona hunter
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Good service with genuine parts all available on your website and if there is a problem you quickly sort it out. Thank you...
...Presbytery Guest House
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Very efficient service. You telephoned with an approximate time the order would be delivered and I received it well before that time. I will certainly use you again if the need arises...
...SUSAN HOWARD
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Dear Sir or Madam
My experiences have been very bad as this is the first time I have dealt with your company and I had to wait 17 days for a few fittings to be delivered.. 1 fitting arrived after about 10 days and the others were " lost in transit "
I dealt with a lady called Christine who was very pleasant and helpful but the lost in transit business didnt wash with me as Ive been in business for over 20 yrs !!
It will be hard for me to deal with your company again Im sorry to say but I wish you all the best for the future..
Regards,, Steve Wiskin.....
...Steve Wiskin Plumbing
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Easy to place my order, had a concern about delivery time because of a prior commitment, but a quick email back to you and delivery was altered to pm
Customer service was excellent then, also when I received my order and had to phone about a fitting that I thought were missing.
10 out of 10 for product and customer service
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...Andrew Anderson
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Good communication,quick delivery and good value, just the service we are all looking for...
...Terence Falcus
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