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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company....
...Simon Morris
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I am extremely statisfied with my purchase of matki shower cubicle , it was easy to seach for and order the the item required on the website, customer service was excellent, no problem in contacting,sending receving any meesage. I was kept informed of the delivery which arrived as stated. I will recommend My Tub to my friends and will make purchase from My Tub again. 28.06.2014 - M. Siddique - Manchester...
...MUHAMMAD SIDDIQUE
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Could not fault excellrnt service...
...robert harper
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Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later...
...Groeger
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Items were correct as per description and price point was great. However the 3 weeks for delivery of complete order seems was excessive....
...Craig Young - Livingston Centre Ltd co Savills
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With my order you stated that some of the items were obsolete. You suggested an alternative form your vast stock. These items not only fitted but were also cheaper. I received them in your started time frame. Thank you. ...
...Ian Bramhall
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Very satisfactory. My only complaint, which is about your supplier rather than yourselves, is that they cut my 6m lengths of pipe in half to get them in their van. This means I will have to make extra joints that I had hoped to avoid. Not a disaster but a bit of a nuisance. Otherwise fine. Thank you....
...Denise Hammond
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Fast service got what I needed....
...Dharmesh Kesur - Heart of Kent Hospice
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Barring some slight confusion over a late item which turned out to be delivered on time ! my experience was very positive. Everything arrived when I needed it in the end, and the prices were very reasonable. My one criticism is that some of the pictures on the website are misleading, as they either show the wrong item or additional items which are not in fact included....
...Dr Alexander Morrison
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The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
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...vera
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