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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Easy site to navigate.Good range of products. Very helpful staff, quick to answer queries. Definitely recommended. ...
...David S. Williams
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Very efficient service with prompt delivery....
...R Bramley
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Toilet seat and cover ordered, delivered and fitted within the week!!!...
...Helen Coleman
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My Tub immediately resolved my problem and supplied the correct item very promptly....
...Steve Rendi
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Service was first class, kept informed of delivery status all the way to door Could not really ask for more. Thank you.Part fitted and working. ...
...terence arch
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Goods supplied as ordered, communications excellent, delivery timely....
...Robert Bell
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Thank you so much for all your help with my recent order and enabling me to be able to collect it instead of paying for postage. Your help and assistance has been very much appreciated, thank you....
...Andrea Newlyn-Jones
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We were pleased with your prompt and excellent service. Will have no hesitation in using you again....
...Alfonso Giaquinto
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Kept informed all the time, correct item delivered on time and a good price. Thank you...
...Gary Grant
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