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First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result....
...Philip Taylor
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Extremely difficult product to get hold of so was delighted that you had been able to obtain for me.
Delivery did not happen on the 2 delivery dates advised but i suspect this was partly out of your hands since it was coming directly from supplier. You responded very promptly every time i contacted you and finally arranged special delivery because of the delay.
Overall very satisfied and would use you again.
Also great to see you publish all feedback good or bad....
...Altaf Patel
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Amazingly quick service and good prices!...
...Brian Buxton - Leading Light
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Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
Regards,
Ralph Wood...
...Ralph Wood
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Very pleased with the service provided. Would definitely use your services again...
...Jean Fozard
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate....
...Ed Sirett - Make Do
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Item as described, reasonably priced and quick delivery....
...john chisholm
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Delivery arrived on date specified.Box had been opened but goods appeared ok. Not yet fitted and will contact you if there is a problem. Many thanks for very good service....
...Robert Granter
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Great Service
Goods arrived next day and were exactly what I wanted...
...Paul Horsburgh
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You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks....
...susan henshall
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