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Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!... ...Philip Gould
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The item was out of stock at the time of ordering. Immediately got a call about a delay, which was not a problem. Great to be updated.
Good all round service. Goods arrived after a short but acceptable delay.... ...Robin BERGER - Berger Plumbing
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Excellent Communication and Service.
Easy and friendly to deal with.
Returns handled without issue.
Highly Recommended.
Many thanks...
... ...Andrew Crosby
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Excellent service despite item being obsolete and we were kept updated on a delete time. We would recommend this company and we shall be using them again
... ...JM and AJ Gray
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Tub is fine and price is competitive.
But when the final delivery date was updated, there was no email notification. That caught us out as no one was available to bring it into the property. So it was left outside until the evening. Driver was very helpful though and did his best to leave it on the private footpath.... ...Man Pan Wong
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The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered.... ...richard middup
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First Class Service!!!!!!!!!!
Thank you.... ...Kevin Meayers
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Although the tray could not be delivered on time but the response was quick and satisfactory, I will recommend this company. ... ...SHADAB ASLAM - LBV LTD
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Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers ... ...Ronald Shore-Marston
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First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended... ...dugald Macaulay
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more reviews... |
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