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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha...
...Mr T J COOPER
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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
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...Nicholas Farhi
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arrived in a couple of days will deal with you in again and would recommend your company to others thanks....
...Mr RW Bain
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Fast delivery and excellent communication . Thank you...
...nick plenty
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All good fine fast clear service MANY THANKS ...
...Dave monk
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Top-notch people very very helpful...
...Constantin - VIESSMANN engineer limited
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ALL PARTS ORDERED ARRIVED ON TIME AND NOT DAMAGED.
FANTASTIC SERVICE...
...BARRY FRY
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Thanks, bit slohw delivery, but good service, good prise. Thans again...
...Marios Boiler Service
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Parts arrived in good time. Excellent service....
...Liam Cross - Trinity College Dublin
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I found this company great to deal with, and I will certainly buy from them again ...
...Donald Mackay
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more reviews... |
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