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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
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...Terry Hobbs
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good service all-round
thanks
Andy ...
...Andy Scott - Cliftons
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Fast, efficient and value for money! Could not ask for more. All in all blooming marvellous ...
...Jody Roberts
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I have nothing but praise for Steve and his colleagues. I ordered a discontinued Ideal Standard bathroom sink from you. Steve called me and advised it might be better for me to collect rather than wait for delivery with the risk of damage. He had already confirmed its condition as 100%. It was not there were scratches and stress marks. Steve then located another for delivery. this arrived scratched. He then located a third this seems to be undamaged. Each communication has been responded to quickly and efficiently. Peter....
...Peter Short
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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...
...Angela Robertson
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Fantastic communication - so quick - couldnt speak more highly of the service I received. The item took a while to arrive but was not going to mainland UK so probably explains it and I wasnt in a hurry for it anyway. Kept me informed every step of the way. Highly recommend and will you again if I have need to...
...Lesley OByrne
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Great, good customer service... arrived on time after quick chase up. Super service... recommend to all....
...ISTL Engineering Limited
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thank-you order has been complete very please with my tub ltd would recomend too anyone once again thank-you...
...Bryan w Bentley
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Very good service. Thank you....
...Mrs P A Davies
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Very impressed with serice....
...Susan Collins
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more reviews... |
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