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Why wasnt it packaged in a box It could have got damaged in transit.
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Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub...
...Brian Lovett
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Good communication - good service - great prices - will use again....
...Graham Brown
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Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service....
...Charles Polkey
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Great product! Great price the cheapest I found online, speedy delivery, would recommend, Ill be using My Tub in the future.
Thanks ...
...Kimberley Burke
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Excellent service will recomend thanks ...
...Joao Lopes
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Very good communication and an excellent service. Thanks....
...Edward Kinsella
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The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied....
...S OGUNGBOLA
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Feedback all good. Mytub had the product we were searching for and the website was easy to use to make the purchase. The item came on time as predicted.
Only good things to say about this Company....
...Mr. F. McSkimming
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Thanks for all your help
One small thing bit of a gap between order and delivery even tho we paid for deleivery
Thanks again...
...South East Maintenance Solutions
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more reviews... |
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