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Despite having a glitch on the order on the day of delivery, which was soon sorted out, dealing with your site was very favourable. I was kept informed and updated every step of the way. Well done and I will certainly be back again. Thank you
P D Allum...
...Peter D Allum
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Excellent speedy service, at a very competitive price....
...Jonathan Carmalt
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Thanks for a very good service...
...Turnleys Ltd
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good prompt service at a competetive price....
...Paul Wagstaff
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou...
...Robin
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Kept me informed as to delivery date and arrived on time. Thank you...
...Nick Amyes
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Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service....
...Lawrence Jeffs
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All round a very good service. Would definitely use them again .
Regards Stephen Hindley...
...Stephen hindley
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The item arrived exactly as advised and the item is the correct replacement. However, the instructions for fitting the toilet seat are unclear so we are having to employ a plumber to make sure it is properly secured.That means we will have paid almost £200 to deal with this....
...MRS CATHERINE CASTREE
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I thought the service was excellent and had no problems, would definitely use you again and recommend.
Thank you
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...John Watson
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