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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Item arrived the next day , great service !!...
...Paul James
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Excellent prompt service - would have no hesitation in recommending...
...Roz
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I was worried that I would not be able to obtain a replacement for my broken basin as it was obsolete. I was grateful that My Tub was able to locate one and it was delivered bang on time, Thank you My Tub!...
...Terry Morrissey
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I was kept informed of progress throughout the order process, even when my order had not come in as expected you told me then a week later you told me my order was dispatched. The item is exactly what i wanted and is now fitted and working perfectly well. You were the best value for money and I would use you again....
...W J Griffiths
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Very pleased with the service, price and quick delivery....
...Jessica Cobban
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Very Good service Thank You...
...Bean on the Run LTD
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The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would....
...Les Atkins
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated....
...Peter Hughes
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Simple to order online.My order arrived safely and on the date notified. No issues at all.Very good service,thank you....
...Thomas Francis Glennon
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