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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.... ...Raymond TOPIN
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Great help from the mytub team identifying the right item, pictures would be helpful. Delivered very quickly and a very good price. Many Thanks!... ...Jeremy Hine
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myTub is the first place I go.First class service. thanks.... ...Ian
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Thank you. I had got my order but you dispatched it with one day delay! ... ...Ryszard Wojcicki - RW Building and Maintenance
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Very pleased with the amount of communication regarding my order. delivered on the estimated date and phoned 30 minutes before delivery.
Excellent service, would use again.... ...MRS SANDRA WEBB
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Ordered and delivered the next day. Very pleased.... ...kbr
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In a word WOW. Customer Services contacted me immediately about an error I had made in ordering, which saved a lot of time and hassle obviously and my order arrived a day earlier than expected, shall defo recommend to my plumber when he arrives later. Many Thanks to all at My Tub... ...mr faramarz ghatreh
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Great service-prompt delivery. Thank you... ...mr r lawrence
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Very good service quick delivery much cheaper than Ideal standard and very good quality had some conerns about fitting but no problems at all fits nicely :D... ...michal slusarski
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My tub were quick and efficient at processing my order also
Were very good at keeping me informed of the status of the
Order
The only thing I felt a little misleading on the Internet
Was they put in big bold type the price of one carbon brush
As the price I thought was a pair as you usually buy brushes
In pairs, so I had to pay more postage and ring for the other
Brush.
Can you please change your browser content to stop people
Purchasing one of the product and thus save duplicate p&p.
Thank you.
... ...Paul Carter
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