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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
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...Brian skipper
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Good service,goods as described and delivered on time ...
...Leon Benjamin
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ordered item all seemed well told 7-10 day waiting online staff were very helpful but near 4 weeks later still waiting told item will be with me now in 5 days at most not convinced yet ...
...kevin maguire
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Really pleased with this sink, was kept well informed with delivery...
...Jane davies
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Thank you for your co-operation and help to expedite the shipment, we received the fitting in good condition last Saturday. ...
...Lian Hock Hardware
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service....
...Linda Hodder
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I have used your company twice to purchase new toilet seats for our GP Practice. On both occasions the website was easy to use and the delivery was very quick, I would not hesitate to use your company again or to recommend you to other people, I have received excellent service....
...Catherine Clark
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All was fine - bit of a nuisance having to go and pick it up from Bristol Parts but very luckily they were not too far from me - and anyway I can understand and approve of the reasoning behind it. ...
...Don Thomson
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thanks all,my order arrived on the due date,should make a great livebait tank on our boat,regards,h....
...howard john whitney
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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