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Very slow and your updates were a waste of time as they contained no tangable information.
We waited and waited and all we were told was an estimated delivery date andor that our order was overdue. This went on for weeks.
Not very good, doubt Id use you again.
Regards, D. Brotherton
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Dear Mr Brotherton
Whilst awaiting obscure none stocked parts so obscure I don't believe another company is selling online we like to keep you informed that we are chasing the manufacture for delivery as they can take some time to come in. Sorry for any inconvenience.
Regards
MyTub... ...LOGIC MANUFACTURING LTD
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While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
... ...Chris Franklin
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good.... ...Mr I S Cameron
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Hi.Good communication. Although shower head was obsolete mytub sourced one from elsewhere. I did pay extra for postage but arrived promptly and still a good price. Very pleased thank you.... ...Mrs E Thomas
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Items took a bit long to arrive and one arrived damaged BUT the service from the laides in customer service is second to none. Friendly, helpful, so easy to deal with, always happy to help, would def recommend and will def buy from here again.... ...Westco Partnership Ltd
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Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help.... ...David Martin
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tanks for all, I received to day and is ok.
... ...aquarius srl
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Excellent service, Ease of ordering, Replying back to my email within 6 hrs, Delivery of part at my address within 24 hrs. It was all EXCELLENT EXCELLENT
EXCELLENT Thank you so much.... ...Mr D Maycock
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Excellent service. Will use again. They sourced a difficult part to find and delivered it within a few days. 5 stars 🙂... ...Marc McLean - PlumbRite
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Was kept informed of progress. Everything arrived on time and well packaged.
Will continue to use "mytub" as usual. ... ...Mr Robert Nicholson - Best Western Pinewood On Wilmslow Hotel
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more reviews... |
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