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Great service ,thank you.... ...Vsevolod Loktyukhov
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Well handled purchase and delivered when they said , would buy from them again.... ...Stephen Emley
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Excellent service and communication throughout the process of the order... ...Kirsty Ellis
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Thank you for the toilet handle it works perfectly. The wait was a bit long but
acceptable. I think you should add the vat on before adding the postage.
It beats having to have a new toilet fitted.... ...Mrs Eileen Smith
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Great Service
Goods arrived next day and were exactly what I wanted... ...Paul Horsburgh
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excellent service. Part fitted and working , happy customer... ...KOOLFORCE
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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues.... ...Paul Anthony
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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Fast delivery and excellent communication . Thank you... ...nick plenty
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Great Service, although units took longer than expected to arrive... ...Mr Brian Mason
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more reviews... |
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