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Exellent service, kept me informed of the transaction from start to finish.
Many Thanks,
Simon....
...Simon Hook
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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The Helpline is extremely helpful and affective. Postage is expensive and the delivery time is too long. Nevertheless overall pricing is reasonable. Thank you for your help....
...Mr. Kee - Chak Ip
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We have received the toilet seat but it has some blemishes in the moulding of the seat...
...Trevor Harvey
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Absolutely fantastic service. Lowest price I could find and prompt next day delivery....
...C R Williams
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An excellent , no nonsense service, I got exactlt what I wanted. Thank you
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...Rose Gibson-Ford
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Fast,fast,fast. Thats the whole service. Fast reply to original order enquiry, fast later communication and fast delivery. A great service....
...Timothy Hilliam
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My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available....
...Ian Birrell
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Good service and communication - would recommend....
...Gordon Dougan
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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
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...Stuart Malone
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