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Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
... ...Whitby Seafoods Ltd
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Took a while to receive but i expected that. Goods arrived as described.... ...Allan Docherty
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Received my order very quickly. Was kept well informed of the process... Very satisfied with service.... ...C Clark
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Part came on time. Service brilliant at half the price of other competitors. A big thanks.... ...robert carmichael
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All stuff ordered arrived as agreed. Successfully fitted. All working. My only constructive comment would be the time that it took to arrive. I am sure that there are good reasons for the elapsed time and I am happy to have waited because he price was good value. However, I did have to flush the toilet with a bucket while waiting. If I had realised what the wait time would be, I might have paid you or someone else more to get the item quicker. I dont remember the delivery time being made clear before paying.... ...John Charles Levett
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Excellent service. Emails answered in a very efficient manner. Expensive delivery charges! Overall a really easy to use and well laid out web site.
MyTub Note;
Thank you Mr Cuthbertson.
We have now changed the delivery charge structure.
Regards
Steve Marshall... ...Bob Cuthbertson www.esp.co.uk
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Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed ... ...David Hall
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Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you. ... ...a c johnson
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The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory... ...Cedric Ashley
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I have no problem, and have done so, in recommending mytub to friends and colleagues. The item arrived as advised, I fitted it, we now have heating.... ...Gordon Scott
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