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GREAT SERVICE AND PROMPT DELIVERY........
...IMRAN ALIBHAI
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Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet...
...Julie Lloyd
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again....
...Martin Lee
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The service was perfect. Debra on your sales team saved the day by sourcing an ire
That no one else in the uk could. Life. Saving!! ...
...Wave crest
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Very good service. Order status was updated at each stage and was delivered on due date as promised.
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...mike buckley - TLC Property Services
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Good value and many thanks for having the parts which were realtively hard to find. Only issue were the unexpected delays of several weeks - a better estimate of delivery timeframes should be mentioned prior to the order, not via several emails each detailing further delays. The reasons were not expalined either....
...James Bastow
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Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it....
...mohamed carmally
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Yes, thank you, received Monday 11th as advised by you, well packaged appears OK . have not put into use yet as its for my brother. hoping it fits his fire. thanks. roger...
...ROGER JAMES STARMORE
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It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help! ...
...Paul Wheeler
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Thanks for that - excellent service from your lot - Ill be back !...
...Graham D
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