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The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
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...Jim Gardiner
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Fantastic service and an amazing slice of luck to find the part I needed so close that I could collect it. Kind enough to refund the delivery fee too. Clearly a company dedicated to helping customers....
...Mitchell Jones
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I was kept informed of arrival, as was out of stock, still arrived very quickly.Thank you for a easy transaction, and I would buy of your company again,...
...lindsey brown
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good service and communication...
...lee palmer
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Fine except for chaos regarding delivey. Slight damage two flanges bent but hopefully this can be rectfied without returning the goods. Reeserve judgement untill installation....
...Flow Dynamics Ltd
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Good delivery, products received in good condition, all as ordered.
Good service...
...Southcroft Engineering Co Ltd
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The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post...
...Mike Sewell
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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Sink and tap are better than anticipated, always a problem when ordering just from photographs.
Delivery was a bit of an issue, stock not available but then it was available. Dispatch did keep me informed. Arrived on the day stated and the sink and tap in perfect condition. Just need to install it now:...
...Keith
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although a 7 days wait was advised at order time, the item did arrive on the day that was quoted on the order. Item well packaged, and did the job....
...alan leiper
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