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Good customer service, package arrived on time nice and quick with good communication Product as described thank you... ...J Ryan
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o... ...Geoffrey LLoyd Evans
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I would like to pass on my thanks to Christine and Deb who really got me out of a hole when my original order couldnt be delivered for 3 weeks. They made some phone calls and researched their web content to source me a similar looking product and the end result is that I cant tell the difference between the original product I ordered and the alternative that was delivered. The follow up to make sure the item was delivered for my tight deadline was also a huge reassurance and enabled me to sleep! Thank you so much your help during my crisis was greatly appreciated and the end result is perfect, totally spot on. Thank you.... ...Louise Thornton
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Excellent service and price. Would definitely use again. Thank you... ...Derek Watts
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Thank you so much for all your help with my recent order and enabling me to be able to collect it instead of paying for postage. Your help and assistance has been very much appreciated, thank you.... ...Andrea Newlyn-Jones
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Equipment arrived on time, well packaged.... ...Underfloor Heating Supply Limited
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Thanks, found the part difficult to get anywhere else, your ordering system and communication was great. Despite the Xmas rush it arrived on schedule and just in time.... ...John Armstrong - Mr
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First time i have used my tub,very happy.I was kept informed of order statues,order arrive in good time.Very good service... ...aci worldwide EMEA ltd
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Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account.... ...Catherine Clark
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Excellent, efficient service, with great communication throughout, especially with respect to delivery as this was shipped to an overseas location. Many thanks and has been delivered and received successfully.... ...Brian Draper
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more reviews... |
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