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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o... ...Geoffrey LLoyd Evans
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Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay... ...Adrian Stevens - Adrian Stevens Plumbing
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Good service and delivery no problem wahtsoever, would definately use My Tub again!!... ...Hitachi Automotive Systems Ltd
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good communications, very helpfull
would use again.
... ...duncan black
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Product fine, price ok, delivery very slow... ...Graham Smith
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Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well.... ...Jonathan Fox
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excellent service once we actually got to speak to a customer service agent.... ...Peter Jones - Peter Jones Electrical Installations
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
... ...gerry duffey
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control knobs arrived on time in good order.
Thanks... ...John Lawrence Millar
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Excellent service. Good communications, good price and delivered inside 24 hours. Cant be better than that! Thank you.... ...John P. Scrivens
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more reviews... |
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