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very pleased with product, although not delivered on the day specified, and the dispatch time was a lot longer than I expected... ...Karen Alexander
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Great service and wonderful communications. Fast and free delivery.... ...David Jackson-Hulme
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Excellent value and great customer service. Thank you... ...Keith Day
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Excellent and helpful service. ... ...Christopher Chorley
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Was rather disturbed initially that the order would be delayed some two weeks or so. It was not an issue for me at the time as I keep spares of this rather unreliable and fragile item. However, if I did have a faulty part, I would have had much inconvenience.
Service itself was great. i was always kept in the loop about the order from MyTub who eventually delivered. ... ...Michael F Jones
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There was no photo of the item I was looking to purchase, and within 10 mins the customer service team had uploaded a photo - really helpful and quick delivery turnaround.... ...Jenna Jones - Photonic Measurements
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Thanks for keeping in touch on the delivery of this order.... ...Pieter Knook
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Nothing bad -helpful response, competetive price and timely safe delivery... ...Paul Dyer
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.... ...Arnie Burrows
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
... ...Brian Wesson
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more reviews... |
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