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Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub...
...Lynn Frances Andrade
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Excellent communication, part fitted shower now up and running.
Cheers...
...Dennis McEvoy
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control knobs arrived on time in good order.
Thanks...
...John Lawrence Millar
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Fantastic customer service
Item is perfect Really pleased with it
Would certainly recommend company to anyone...
...Kate badger
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Fantastic Service....
...Mr Sandee Patel
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Service has been very good, and there was someone on the end of the phone for advice about the items I wanted to buy. One small item missing from the delivered order arrived the next day with no fuss. Website was straightforward with information about items so could check everything was exactly what I wanted and Mytub very responsive to emails sent from their www asking for delivery information. ...
...Chris Flack
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Delivery was on the day stated and from ordering to delivery was only a few days . Excellent service...
...Barry Jury
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Great service. Super fast delivery collection, helpful and professional. Plus could actually speak to someone unlike other large competitors...cough cough victorian plumbing....thank you....
...daniel lofthouse
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Great service, before, during and after sale....
...Preston Trevor Farrington
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Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks....
...Paul Barnes
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