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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent....
...Ventilation Centre Ltd
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Shower part arrived on the day My Tub quoted, works fine, good to have hot water again....
...Nick Cumming
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been looking for one of these for a while, great product great price and speedy service. 10 out of 10 and many thganks...
...Paul
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The service was brilliant and the staff so helpful. ...
...Wendy scott
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very good service!...
...stephen rothwell
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got the parts picked up thanks for your prompt service...
...graham warcup
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Hi,
Item delivered in good order very quickly, excellent service.
Thanks...
...David Smith
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Everything was great. Thank you. Delivery time could have been a bit quicker. Given the Amazon experience we are used to getting things a bit quicker but it was not an issue....
...Thomas Walford
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excellent all round!...
...Stephen Rapicano
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more reviews... |
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