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Not delivered on stated day 22 Feb but was delivered the next day, and delivery driver apologised for delay. Also, I got rapid and courteous email response when I reported non-delivery. Apart from that , website easy to follow, and price the best I could find.... ...Alpin MacGregor
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i ordered the wrong item and i was in contact with jeannette she was very patient with me and answered all my emails straight away i am very happy with the service i got and would shop again with this company
Dot... ...dot swarbrick
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Excellent service with the staff and the delivery. Would definately use again... ...Deborah Ferguson
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Received my order as promised today
May I compliment you on your Customer Service
Christine has kept me well informed of every step of my order and I have found this most reassuring. It is very rare to get such good service - Thank you ... ...Paul Hickling
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thank you very much for the very good service i recieved, my order came on exact date i was advised and in perfect condition. thank you again... ...Glenda Garcia
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YES THANK YOU I HAVE RECEIVED MY ORDER . THE SERVIVE WAS VERY GOOD. IT WAS DELIVERED BEFORE THE EXPECTED DELIVERY DATE AND I AM VERY PLEASED WITH MY NEW FIREPLACE.... ...jacqueline yates
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Fast efficient service. I was kept well informed with quick delivery.... ...Mr Drummond Whiteford - Westfield Farm
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ... ...roger norman
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Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product.... ...Karen Rumsey
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Straight forward ordering on website.
Fast delivery, goods well packaged.
Good product.
Will use again.
... ...George Carmichael - Turner and Price Ltd
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