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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.... ...Conor Donnelly
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First Class!... ...Mrs A Emmett
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Very good!... ...EPD Singapore Services Pte. Ltd.
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Item delivered as communicated, cheapest price i could find and good customer service.... ...Hardeep Panesar
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I couldnt be more pleased with either the service or the quality of the product I have received. The packing of the fragile items was absolutely superb now I only have to get rid of the MOUNTAIN of polystyrene bits which really did their job. The delivery by City Link far exceeded that offered by unreliable myHermes, so I sincerely hope My Tub sticks with this courier.
I was also impressed with the quickness with which my initial email enquiry was dealt..... a reply within about 10mins or so, gives a brilliant impression of the kind of service that an eventual order will receive.
I will not hesitate to recommend MY Tub to anyone, especially as I have just noticed the Price Match offer on the website.
Thanks fora brilliant transaction.
... ...JUNE WHITEHOUSE
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Excellant service, would definitely use my tub again... ...Karen Tarrant
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Fantastic customer service, highly recommended... ...Tim Loud
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Excellent service, part received within 2 days. Many thanks... ...Kenneth Swinton
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perfect thanks... ...Frank Lidster - Honeywell
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Order collected from local centre. Fast, efficient and excellent customer services.... ...SUE MILLBANK
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more reviews... |
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