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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison...
...JOHNSTON COMBINATION BOILERS
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My order was delivered promptly and correctly. I am delighted with the service!...
...Jenny
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Many thanks for your prompt and efficient service.
John.
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...JOHN BRAITHWAITE
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Great product, good communication and delivered on time - what more could you ask for...
...Nicola White
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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great service ,kept informed about delivery would use again...
...ALAN M KIRTLEY
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Fantastic customer service, highly recommended...
...Tim Loud
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Absolutely fantastic service....
...Paul Wilson
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Fantastic service. Thanks so much....
...Ms Sophia Ioannou
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Thank you for your VERY prompt excellent service for product needed asap
All arrived as stated ...
...Douglas Robbie - Dunlaw House Hotel
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more reviews... |
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