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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub....
...Arnie Burrows
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Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again....
...p richardson
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Very helpful telephone assistant Jeanette. It took some days to identify the correct part, however when found it was sent very quickly. Good communication. Thank you. I will use you again....
...Damian Le Breuilly
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Received with thanks.
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...T.A.Foots Plumbing
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The prices were very competitive,and although the order was delivered correctly on the day promised, it was well over three weeks after the order was placed. This is very unusual in this day and age, and there was no indication before I placed the order that delivery times might be that long. I will make sure I enquire about delivery times BEFORE I place an order in future - had I known, I would probably have looked elsewhere to see if there qwas a supplier who could deliver more quickly - even if it cost a little more.
Clive Snashall...
...Clive Snashall
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Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery...
...Kenneth Roulstone
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After a very slight hiccough, received very high quality goods at a very reasonable price. I would recommend your company....
...JC Williams
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Good service. On time and as required...
...John Chester
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Excellent service and great value. I was able to phone to confirm stock availability and delivery dates. Would highly recommend ...
...Dermot Heron
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Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues. ...
...Ian Smith
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