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First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result.... ...Philip Taylor
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prompt delivery and a competitive price.would recommend to others... ...geoff vaughan
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Good price, genuine item, slightly slow delivery but I was kept clearly informed and understood the delay to be from the manufacturer. Thnank you.... ...Angus Carmichael
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Very efficient service! Delivery was made day after order was placed - Brilliant!... ...DONNA JENKINS
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Competitive price and very prompt delivery.
Very pleased with the whole deal... ...Roy Broomfield
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Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK. ... ...Roy Nichols
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Service was excellent. I placed an order and received both confirmation and anticipated dispatchdelivery details.
I also received a further e-mail to advise that the parts that I had ordered would be delivered on a specific daydate within the expected delivery timescale and the parts arrived, exactly as advised.
An excellent aervice all round.
Regards... ...Colin Forsyth
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Easy to use website.
Order recieved on advised timescale.
Very good service.... ...John Tobin
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Great service, delayed delivery but I was kept informed at every point. Product as described on the website.... ...Frank Alden - ArcusFM
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you... ...Mrs Catherine Dobson
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