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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Once again, goods delivered speedily and on the specified day. ...
...paul salotti
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A really efficient service locating a hard to find component. Good communications and fast delivery....
...Allen Hardman
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excellent service, happy to recommend to any other buyer...
...H W Gravell
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ordered Fernox Alphi-11 5Ltr antifreeze and protector. free delivered 2 days and price was on average £14 cheaper. 5 star service highly recommended...
...stephen richard draycott
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Delivered on time, no problems using Mytub....
...Dot Yang
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Very efficient service. Thank you....
...Sandra Glenton
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The items were delivered quickly and were well packaged. The delivery driver was very polite and I would definitely order again from mytub. Many thanks....
...Mrs Joanna Littlejohns
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Good price and excellent service ...
...Dougie Skinner
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Thank you I received my order in double quick time a very professional service and Im sure I will be using you again.....
...tony cadwallader
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