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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me. ...
...RAE HALDENBY
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Great price and received the following day, will use again!...
...Michael Downes - Bower and Child Ltd
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Thanks its now arrived. Please thank deborah for chasing it down before the weekend....
...Geraldine Smith
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Goods came within a few days. Excellent communication from MyTub about my order. Would use again....
...Baxi Heating
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very good service collected items next day from local plumbase cannot fault overall service ...
...andy stoner
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Excellent service. Would use MyTub again....
...Robert Williams
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Great product! Had a minor issue with delivery as the product was out of stock but te customer service team were in contact very quickly over the websites service. Highly recommend....
...Magid El-Amin
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Good, quick and efficient service...
...Paul Lerigo
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Order came on time, just what I wanted, and got me out of a mess. So thanks....
...Philip Dady
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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